First Class Service and Support

We offer first class field service and support. Our factory trained service engineers have many years’ experience working with PROPAC equipment and appreciate the role the equipment plays in a packaging plant; they understand our customers rely on the equipment to meet busy production demands.

Our service technicians are available and offer the following services:

  • Regular machine  maintenance
  • Telephone Support
  • Emergency breakdown support
  • New Product set up assistance
  • Help with difficult products
  • Verification of machine settings
  • Additional/supplementary training for new machines
  • Refresher training for older machines
  • Updating PROPAC software in older machines


Parts we supply include:

  • Consumerable parts
  • Recommended Spare parts kits
  • Replacement sealing jaws
  • Pre-programmed touchscreens and control system parts
  • Mechanical and electrical upgrades (to older model machines)
  • Complete assemblies
  • Forming Assemblies

Please fill in the form below to contact us about your service enquiry

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